ALCA free webinar: Ombudsman and Citizen Advocacy in Assisted Living

The Assisted Living Consumers Alliance is pleased to present:

Ombudsman and Citizen Advocacy in Assisted Living

Join us for a Webinar on March 18

Space is limited.
Reserve your Webinar seat now at:
https://www1.gotomeeting.com/register/936268457

Long-term care ombudsmen and citizen advocates are increasingly working with consumers receiving services in assisted living settings.  Some have been working in this area for many years, others are just beginning to venture into this arena.  Regardless of an advocate’s experience in assisted living, they will find that the skills and knowledge they have gained in the nursing home arena can be applied to successful individual and systemic advocacy in assisted living.  At the same time, however, there are features of assisted living that pose special challenges for advocates and call for different strategies.

During this webinar, we will look at commonalties and differences between advocacy in assisted living and nursing homes and will present a range of strategies for assisted living work.  Lori Smetanka, Director of the National LTC Ombudsman Resource Center, will lead the discussion with ombudsmen and citizen advocates around issues including care or service planning, promoting residents’ rights, resident autonomy/choice, transfer/discharge, staffing, resident agreements/contracts, and disclosure.  We will also discuss some ethical issues that arise in assisted living and how ombudsman programs can develop internal program guidance for addressing them.

Thursday, March 18th at 3pm ET/12pm PT       
Date:  Thursday, March 18, 2010       
Time:  12:00 PM – 1:00 PM PDT

After registering you will receive a confirmation email containing information about joining the Webinar.